About Us
VENLOT
Venlot is a trading name under Caprilite Limited
CONTACTS
Our offices and studio are located in the heart of London near Shoreditch, the most up and coming fashion, design and art areas in the world.
E-mails:
General Enquiries: sales@caprilite.com
Wholesale Enquiries: wholesale@caprilite.com
Telephone:
Trading and Registered Office/Studio
Venlot - Caprilite Limited
20 Joscoyne House
Philpot Street
London
E1 2JE
Company Registration Number: 07740980
VAT Number: GB123941721
Delivery Options
Royal Mail Second Class Delivery: 2-5 Working Days
Royal Mail First Class Delivery: 1-2 days
Royal Mail Next Day Delivery: Next Day Delivery if ordered before 2pm
Royal Mail International: 10-20 Working Days
If for any reason your item has not been delivered within these time frames. Please contact us.
Returns
Returns are accepted for items returned in the same condition as it was received. Unless damaged, customers must pay for returned postage.
If the wrong item was received or received damaged, please contact us on sales@caprilite.com and we will resend perfect replacements if appropriate.
If more that one item was ordered please contact us on sales@caprilite.com for a returns form. If only one item was order follow the below instructions:
Send back with a note clearly stating.
- Full name
-
Order number
- Items returned
- Reason for return
Send to:
Venlot - Caprilite
20 Joscoyne House
Philpot Street
London
E1 2JE
Refunds
Refunds will be issued for damaged items, non-delivery, or returned items. Please contact us first for full instructions for refunds.
OUR COMPANY
We Love Head Pieces and Fascinators!
Our company has been built from customer requests, which is why we have such a huge range of colour varieties. We create bespoke fascinators which can provide over 1000 fascinator colour combinations. Our bespoke fascinators are handmade by our milliners in our Central London Studio Millinery.
- Top quality products
- Best customer service
- Free UK Delivery
TRUST
We are a registered company and VAT registered. Caprilite was formed in 2011, however our experienced team have been trading in eccomerce and fascinator millinery for many years before. We have had great success in eBay and Amazon. In Amazon our seller rating is "Excellent", the highest level in Amazon's seller criteria. In ebay we are Top-Rated Sellers, and are Platinum Power Sellers. Please visit our feedback rating pages for our eBay and Amazon stores.